Utah Geospatial Resource Center UGRC

discover
ok Up and running
open sgid
ok Up and running
license manager
ok Up and running
gis.utah.gov
ok Up and running
web api
ok Up and running
mapserv
ok Up and running
gps network
ok Up and running

Last incident: 04 Oct 2023 09:42 UTC

Past Incidents

load balancer misconfiguration

2023 Oct 04 9:42 AM

The operations team has deleted configuration allowing the API to route to the backend. We are waiting for the configuration to be restored to bring the API back online.

Update

Ops have migrated the rules to the correct load balancer

2023 Oct 04 10:02 AM

Major outage

Affected Systems: web api

turn gps intermittent issues

2023 Oct 02 9:24 AM

The TURN GPS network is having intermittent issues. We are meeting with Trimble to try to find a resolution.

Update

After meeting with Trimble we’ve come to the conclusion that the machine resources are exhausted. More resources have been requested.

2023 Oct 03 9:24 AM

Update 2

More resources have been added and the system appears to have stabilized.

2023 Oct 03 9:24 AM

Degraded performance

Affected Systems: gps network

Nevada Network Station Outage

2023 Apr 18 9:02 AM

Five stations are down in the Reno, Nevada area which does not allow for a network solution.

  • Incline Village
  • Reno
  • Yerington
  • Geriach
  • Fernley

Most users will have to use the MS_ or single base connections. A resolution time is unknown. We will post updates as they become available.

Update

The Fernley station is back online. This is still below the threshold for a network solution. Yerington received a new part that requires an install before coming back online.

2023 Apr 18 1:30 PM

Update Two

The stations in the Reno area are back online. The Yerington (YER1) station is going through some setup and it will be back online shortly. That leaves the Geriach (GERL) station which is pretty far north and will only have an effect for those who work in far north areas.

2023 Apr 20 9:20 AM

Update Three

With only two stations down, customers are able to get a solution. We have decided to close this issue but will continue to post updates as the Yerington and Geriach stations come back online.

2023 Apr 20 5:11 PM

Partial outage

Affected Systems: gps network

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