UTAH AGRC Automated Geographic Reference Center

discover
ok Up and running
SDE
ok Up and running
license manager
ok Up and running
gis.utah.gov
ok Up and running
web api
ok Up and running
mapserv
ok Up and running

Last incident: 23 Nov 2021 16:03 -0600

Past Incidents

Web API hosting environment is down

2021 Nov 23 4:03 PM

The infrastructure that the web API runs on is having unexpected issues. We are aware and have a team working on a solution. Updates will follow.

Update: The issue has been identified and fixed by hosting.

2021 Nov 23 4:26 PM

Major outage

Affected Systems: web api

Corrupt Index

2021 Oct 28 6:53 AM

A corrupt index was not allowing a service to function properly.

Update

The index was rebuilt and the API is back up and running again.

2021 Oct 28 9:05 AM

Major outage

Affected Systems: web api

License manager connectivity issues

2021 Oct 25 3:42 AM

We are investigating reports of degraded access to the license manager. Users are unable to consistently checkout and keep a license.

Update

The problem was identified and settings to the software were updated.

2021 Oct 29 1:05 PM

Degraded performance

Affected Systems: license manager

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